Shipping Policy
We are committed to delivering your favorite products to your doorstep safely and efficiently. Please read our shipping policy carefully to understand how we process and ship your orders.
Processing Time
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All orders are processed within 1-2 business days (excluding weekends and public holidays) after receiving your payment confirmation.
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You will receive a notification once your order has been shipped.
Shipping Methods & Delivery Time
We offer reliable shipping across overall Pakistan:
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Standard Shipping: 3-5 business days
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Express Shipping Islamabad: 1-2 business days
Delivery times may vary slightly depending on your location and courier service availability.
Shipping Charges
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Free Shipping on orders above PKR 10,000.
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For orders below PKR 35,00, a flat shipping fee of PKR 250 applies.
Order Tracking
Once your order is dispatched, we will share a tracking number via email or SMS so you can monitor your package in real time.
Delivery Issues
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In case of delays due to unforeseen circumstances (weather, strikes, etc.), we will notify you promptly.
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If you do not receive your order within 7 business days, please contact our support team for assistance.
International Shipping
Currently, we only ship within Pakistan. Stay tuned as we expand to international locations in the future.
Contact Us
For any shipping-related inquiries, please reach out to our customer care:
- E-mail Address: sales@curamall.com
- WhatsApp: +92 330 917 7777